プライバシーポリシー

アップデート済み: November 1st 2018

プライバシーこそが、当サービスをご利用いただく一番の理由です。私たちは、当社が収集する情報に関しては慎重であるべきだということを認識しています。

情報の収集について

当サイトへの訪問時

当社では、トラッキングや分析サービス等の第三者機関を利用しません。当ウェブサイトでのお客様のアクティビティは、当サイト上(とISP)のみに留まります。当サイトの利用率の計測にはオープンソースのPiwikウェブアナリティクスプラットフォームを利用しており、このプラットフォームは当社のサーバーで稼働しています。Piwikは当サイトの訪問者に関する情報集計に使用されています。ご利用のブラウザが当サイトをロードすると、ブラウザのユーザーエージェント、言語、画面解像度、参照サイト、IPアドレスのサブセット(最初の3オクテット)等の情報を送信するJavaScriptのスニペットがブラウザ内で実行されます。当社のアフィリエイトプログラムを通して当サイトを紹介され、お客様がご登録いただいた場合、紹介者へ報奨を送ることを目的として当社はクッキーを設定することがあります。このアフィリエイトはこれらの情報は一切参照しません。

当サービスへのご登録時

We only require a username and password when you signup to our service. Email can be provided if you wish to be able to recover your password in case you forget it, as well as receive periodic service updates. We use 3rd party payment processors. When you pay for a premium account, we store the transaction ID of your payment for a period of 30 days for fraud prevention purposes.

当サービスのご利用時

When you use Windscribe, we keep the following data associated with your account:

  • Total amount of bytes transferred in a 30 day period. Bandwidth reset date is in your "My Account" section.
  • Timestamp of your last activity on the Windscribe network.

This data is used to enforce free tier limitations, prevent abuse and weed out inactive accounts.

The following data is NOT stored:

  • Historical record of VPN sessions
  • Source IP
  • Sites you visited

We are firm believer that one's browsing history should be taken to one's grave.

サーバーに接続する時

For the duration of your connection the following is stored in server's memory. This data is immediately discarded when you disconnect:

  • OpenVPN/IKEv2 username
  • Time of connection
  • Amount of data transferred

The following data is stored in a central location:

  • Number of parallel connections at any given time to prevent rampant abuse and account sharing.
  • A counter is incremented that stores total number of bytes downloaded/uploaded in a 30 day period.

Anything that is not mentioned above is not stored.

Read More

The following is no longer applicable to Windscribe, as we replaced a bulk of the VPN authentication/bandwidth accounting system with a bespoke one in Q2 2018, which no longer requires us to delete anything after you disconnect, as there is nothing to delete.
Vast majority if not all of VPN providers use FreeRadius for authentication and parallel connection enforcement which MOST providers have. In default mode, the "raw data" looks like this. As you see, it shows the openvpn username, server IP connected to, when the session was started, terminated, and how much data was transferred. The column titled "callingstationid", by default, has the connected user's IP address. When we still used this system, we modified our instance to not supply this information. So to check how many parallel connections a user has, you simply look in this table and check how many records exist for a single username, with no session termination timestamp. After the user's session is terminated, the record stays in the database. Unless the provider physically removes the record via a cleanup script, it will stay there forever. Providers that keep logs, store this data for 30 or more days, and then remove it... allegedly.
Our bespoke system eliminates the need for this session table entirely. This data resides only in server's memory while you're connected, and is immediately discarded by the VPN server when you disconnect. Since it doesn't get logged into a permanent database, there is nothing to delete.

退会時

If for some strange reason you decide not to use our service anymore, the only piece of information that will remain is your username, password and email address (if you provided it). We periodically prune inactive accounts. You can delete your account at any time in the "My Account" section.

ユーザー情報の要求

Since we store the bare minimum for a customer to actually use our service, any request for user data would yield nothing of value. As we do not store any historical logs on who used which IP address, and since IPs are shared by dozens/hundreds of people at any given moment, so we cannot tie any activity to a specific account.

View Transparency Report

ポリシーの変更

当社は社の権限変更を含め、いかなる変更も起こらないよう最善の努力をいたします。巨大なクモが全人類を支配し当サービスのユーザーが絶滅の危機にさらされるなどして、抜本的な方針の変更が必要となった場合には、当社は上記の規約に基づいたサービスの提供をすることが困難となりますので、(メールアドレスをご登録いただいている)ユーザー様へ通知をお送りいたします。でもこれは、ほとんどご心配されなくても良いことですけどね。だって、巨大なクモですからね。